Shipping Policy

Order Processing Time

Orders are typically processed within 1–3 business days. Processing times may be extended due to holidays, inclement weather, or other unforeseen circumstances.

Our office and warehouse are closed on weekends. Orders placed over the weekend will begin processing on the next business day.

Shipping Rates & Estimates

World’s Softest® ships to the United States and Canada. Shipping charges are calculated and displayed at checkout.

• Free Shipping: Free shipping promotions are available for eligible addresses in the continental United States only.

• PO Boxes: All shipments to PO Boxes are sent via the United States Postal Service (USPS).

• Canadian Orders: All orders shipping to Canada are sent via USPS. Orders may be subject to import duties, taxes, and other fees assessed by Canadian authorities. These charges are the customer’s responsibility and are not included in the order total or shipping charges paid to World’s Softest®.

How Do I Check My Order Status?

Orders are typically processed within 1–3 business days. Once your order ships, you will receive a shipping confirmation email containing a tracking number. Please allow additional time for the carrier's tracking information to become available and update.

If your order has not arrived within 7 days of your shipping confirmation email, please contact us at socksquad@worldssoftest.com with your name and order number. Our Customer Service team will be happy to look into it for you.

Business Hours

Monday–Friday: 9:00 AM–4:30 PM Eastern Time

Our office and warehouse are closed on weekends and holidays.

Office & Warehouse Holiday Closures

Our office and warehouse may be closed for major holidays. Holiday closures may affect order processing and shipping timelines. We appreciate your understanding.

Contact Information

Phone: 866-977-7625
Email: socksquad@worldssoftest.com